We are committed to efficient and fair resolution of complaints.
Driessen Insurance Brokers Pty Ltd management and staff have a commitment to efficient and fair resolution of complaints. Our company demonstrates a culture that acknowledges customers right to complain and which actively solicits feedback from customers. Please contact us if you have any complaints about our services.
Angela Driessen Clancy – Complaints Officer
Driessen Insurance Brokers Pty Ltd
Suite 3 Level 3 64 Talavera Road
North Ryde Park NSW 2113
Ph: 9878 7999
Email: [email protected]
FINANCIAL OMBUDSMAN SERVICE (FOS)
We are a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 20 business days, you have the right to refer the matter to the FOS.
Financial Ombudsman Service
Level 12, 717 Bourke Street
Docklands 3008
GPO Box 3, Melbourne 3001
Phone: 1300 367 287
Fax: 03 9613 6399
Email: [email protected]
Website: www.fos.org.au
INSURANCE BROKERS CODE OF PRACTICE
We subscribe to the Insurance Brokers Code of Practice. To view a copy of the Code, click here.
