Our job is to be there when things go wrong and manage the stress of a claim for you.
We will be there for you
We’re that reliable friend you can call when things go pear shaped – we know what to do, how to fix things and what’s needed to minimise your loss. We know how to process a claim quickly and fairly with as little disruption to your life and business as possible.
Our promise to you
- We are here for you when things go wrong.
- We’re on your side. We represent YOU not the insurer.
- We use our expertise and product knowledge to get the fairest, maximum settlement for you based on the cover you have.
- We manage a claim all the way through – dealing with any roadblocks and proactively managing potential issues.
- We take care of the paperwork and talk to the insurers.
- You’ll always know what’s going on. We’ll track and share progress with you so you’re always in the loop.
- You’ll only be involved when you’re needed to make a decision.
- As soon as we hear about your claim we’ll do what it takes to make sure your claim is dealt with as quickly as possible with the insurer.