Claims
What to do if you have a claim
If you’ve never had to make a claim you may be wondering what’s involved. Below are some recommendations from the Driessen team to guide you through.
The longer you wait, the more damage may be being done which increases financial losses. In an emergency call us on (02) 9878 7999 so we can help straight away. Otherwise, use our mobile friendly claim form.
Let us know straight away
Having a record of the damage helps us and insurers pay your claim faster. Phone pictures are ok. Remember to use good lighting and show different angles if it makes sense to do so.
Take photo’s and attach them when you submit a claim.
e.g If your building has been damaged because of a storm try and do a temporary fix or cover to stop more water getting in before repairs are done.
Do what you can to minimise loss
Keep Copies of any invoices, receipts and reports
Know your cover
Contact the police if needed